Can I reschedule my biometrics appointment online?

Biometric capturing ensures that you, as an individual, are correctly identified within the system.

If you are applying for a visa or registering with an organization and you have been asked to come for your biometrics, you have to schedule an appointment online (if it can be done online) before attending.

After scheduling your biometric appointment and you could not attend due to circumstances beyond your control, you may want to know if you can reschedule your appointment.

I would love to know (too) if I’m in your shoes because without the biometric exercise, your request or application will not be granted.

Can I reschedule my biometrics appointment online?

Yes, you can reschedule your biometric appointment online, rescheduling your biometrics appointment is the only chance you have to get your biometric done after missing your previous appointment.

Here’s how you can do it:

How to reschedule biometrics appointment online

To reschedule your biometric appointment online, you need to access the platform where you scheduled your previous appointment.

• Visit the official website

To start the rescheduling process, visit the official website of the organization or agency responsible for your biometrics appointment.

The same website where you scheduled your previous appointment, is where you will reschedule your appointment unless you are asked to do otherwise.

If you are applying for a visa, head to the official website of the country you wish to visit.

For example, if you are applying for a Canadian tourist visa, and your country of residence is Germany.

Head to the official Canadian immigration website where you scheduled your previous appointment.

If you wish to use a third party to reschedule your appointment, you also need to visit their website.

Look for the “Reschedule Appointment option” or a similar option on the homepage.

If you’re unsure about the website, you can do a little Google research to confirm that you are in the right place.

You have to make sure it is a trusted and official source to avoid scams or misinformation.

• Log into your account

Once you are on the website, you need to log into your account before you can proceed, if for any reason you haven’t created an account yet.

Maybe you didn’t do so when you scheduled your previous appointment, then you need to sign up.

Provide the necessary details and create a secure password. Once you are done with your account, do not forget to keep your login details secure.

• Locate your appointment details

On your dashboard, navigate to the appointment section where your appointment details will be displayed.

You will find details like the date, time, and location of your biometrics appointment.

• Choose the reschedule option

Look for the “Reschedule Appointment” option. Click on it and you will initiate the rescheduling process.

You have to select a new date, time, and place from all the available slots, make sure you choose a date when you will be available.

• Confirm your rescheduled appointment

When you are done selecting a new date and time, carefully review the details and make sure that everything is accurate.

Double-check the date, time, and location to avoid any confusion. Once you are sure, confirm your rescheduled appointment.

You will receive a confirmation email or a reference number for your records.

When rescheduling a biometric appointment online, try to reschedule your appointment well in advance to secure a time slot that fits your schedule.

In addition, always double-check the details before confirming the rescheduled appointment to avoid mistakes.

Can I reschedule my biometrics appointment over the phone?

Yes, you can reschedule your biometrics appointment over the phone, simply contact the organization or agency responsible for your appointment, make sure you use their official phone number.

Once you call, you need to provide your details and verify your identity, request for rescheduling.

Below is how you can reschedule over the phone

• Put your details together

Before you call, make sure you have all your appointment details with you. You need to have a preferred date, time, and location.

• Find the right contact number

The next step is to look for the contact number of the organization or agency responsible for your biometrics appointment.

If you are applying for a visa, look for the embassy’ contact details; their phone number

Make sure you’re calling the correct and official phone number to avoid misinformation.

• Call during office hours

Make the call during the organization’s official working hours. Do not call anyone outside working hours, they may not attend to your needs.

Calling during working hours will ensure that the staff is available to assist you promptly.

• Verify your identity

When you call, the representative will ask you to verify your identity. They will likely ask you some security questions as well.

They do this to confirm your identity before discussing or changing your appointment.

• Request to reschedule

After confirming your identity, politely explain that you want to reschedule your biometrics appointment and give them the reason why you want to reschedule your appointment.

After that, give them your preferred date and time for the new appointment. You should be flexible – have a few alternative dates in mind in case your first choice is unavailable.

• Confirm the changes

Once the representative has processed your request, confirm the new appointment date and time. Write them down.

• Double-check the details

After the call, double-check the new appointment details and make sure that everything is correct.

Mark the date and time in your calendar, and set a reminder so you won’t forget them.

Some organizations might send you a confirmation email or letter with the updated details.

If you are applying for a visa, you will get a confirmation email with the new details.

How long does it take to reschedule a biometrics appointment?

It takes a few minutes to reschedule your biometric appointment, the process is quick if you are rescheduling online or over the phone.

If you are rescheduling online, you can complete the process within 10 to 15 minutes, if you are rescheduling over the phone, the call duration will depend on how fast the call representative is in handling your request.